Please refer to Terms & Conditions carefully before using this site.
By using this website, you indicate your agree to these terms of use. If you do not agree to these terms of use, please do not use this site. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes.
Reunite Hospitality Private Limited (hereinafter referred to as “STEPiNN”) is engaged in the business of hospitality and management of hotels, apartments, guest houses, lodges, private houses/ bungalows etc. and operates this online platform (known as www.STEPiNN.com) (“eCommerce Platform”) for the purpose of providing access to the available accommodation and booking of the same by the users who make the booking of Accommodation or avails the Services (“Guests”) through online reservation system (“System/ Website” or as an application for mobile devices “Application”) through which participating Accommodation Partner makes their accommodation/ rooms (collectively as “Accommodations” and individually as “Accommodation”, and each separately identifiable as “Hotel”, “Motel”, “Villa”, “Bed & Breakfasts”, “Hostels”, “Villa”, “Apartment”, “Guest House”, “Lodge”, “Private Houses/ Bungalow”) available for reservation, and through which guests/ customers can make reservations at such Accommodations (collectively as “Services”).
Your use of the Website and/or Application is an acknowledgement that you have reviewed the Terms & Conditions and understand and accepts them and agree to comply with and be legally bound thereby. These Terms & Conditions govern your access to and use of the Website and/or Application including the Services and constitute a binding legal agreement between you and STEPiNN. If you do not agree to these Terms & Conditions, you must refrain from using the Website and/or Application and Services. Your acceptance or agreement of these Terms & Conditions on behalf of your company and/or any other legal entity would be considered a legally binding agreement between the company/ legal entity and STEPiNN.
We reserve the right, at our discretion, to change, modify, add, or remove portions of these Terms & Conditions at any time without prior notice. Please check these Terms & Conditions periodically for changes. All changes will become effective immediately unless otherwise stated and you should check these Terms & Conditions for changes from time to time. Your act or omission in complying with these Terms & Conditions or the Privacy Policy or Cancellation & Refund Policy would be considered as material breach and may subject you to civil and criminal action.
THE WEBSITE AND/OR APPLICATION IS AN ECOMMERCE PLATFORM, WHICH PROVIDES A MARKETPLACE WHEREIN THE AVAILABLE ACCOMMODATIONS HAVE BEEN LISTED. THE GUESTS CAN REVIEW THE AVAILABLE ACCOMMODATION AND BOOK THEM FOR THEIR STAY. STEPINN IS NEITHER AN OWNER OF THE ACCOMMODATION NOR AN AGENT. STEPINN HAS NO CONTROL OVER THE CONDUCT OF ACCOMMODATION PARTNER AND THE GUESTS AND DISCLAIMS ANY OR ALL LIABILITY THAT MAY ARISE IN CONNECTION WITH THE USE OF THE ACCOMMODATION BY GUEST.
The information contained in or through the Website and/or Application is based upon sources believed to be accurate and reliable and we have exercised reasonable care to assure the accuracy or completeness of the information. However, we make no representation or warranty as to such accuracy or completeness. We do not guarantee that the Website and/or Application will operate continuously or without interruption or be error free.
Accommodation Listing will specify the price at which the Accommodation can be booked and facilities that would be made available. STEPiNN as well as the Accommodation Partner has the right to confirm or reject the booking. . If a requested booking is cancelled by STEPiNN or by the Accommodation Partner, any amounts collected by STEPiNN will be refunded to such Guest.
Any cancellation by the Guests shall be subject to Cancellation and Refund Policy. Once STEPiNN receives confirmation of your booking from the applicable Accommodation Partner, STEPiNN will collect the prices in accordance with these Terms & Conditions and the pricing terms set forth in the applicable Listing. Any fees charged to the Guest by the bank shall be sole liability of the Guest.
Guest will be required to provide the details such as city of stay, location, date of arrival, number of nights, number of guests, room type, guest name, email id and mobile number for making the booking. Guest will be asked to provide customary billing information such as name, billing address and credit or debit card information either to STEPiNN or its third party payment gateway for processing. You hereby authorize the collection of such amounts by charging the credit or debit card provided as part of requesting the booking, either directly by STEPiNN or indirectly, via a third party online payment gateway or by one of the payment methods described on the Website or Application.
If you are directed to STEPiNN’s third party payment gateway, you may be subject to terms and conditions governing use of that third party’s service and that third party’s personal information collection practices. You are requested to review such terms and conditions before using the Website and/or Application. Upon confirmation of the booking transaction, you will receive an email summarizing your confirmed booking through generation of a voucher, which will be sent to you through electronic mode. Any bookings made by the Guests shall be made at the sole and absolute risk of the Guests and STEPiNN disclaims any liability in this regard.
Notwithstanding the foregoing, Confidential Information shall not include any information to the extent it
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, STEPiNN owns all Intellectual Property Rights to and into the Website and/or Application, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website and/or Application belonging to STEPiNN without obtaining authorization from STEPiNN.
Limitation of Liability
Neither STEPiNN nor any of our subsidiaries, affiliates, agents, representatives or licensors shall be responsible for any direct, indirect, special, incidental or consequential loss or damage, punitive or similar damages including without limitation, loss or damage by way of loss of profits, loss of business opportunity, business interruption or loss of information however arising and whether in contract, tort or otherwise, which you or anyone else may suffer in connection with or arising out of, however arising and whether in contract, tort or otherwise, which you may suffer in connection with or arising out of your access or use or your inability to access or use of the Website and/or Application; or your use of or reliance on Information or any other material accessed through the Website and/or Application including any linked website;
These Terms & Conditions do not purport to exclude liability arising by any applicable law if, and to the extent, such liability cannot be lawfully excluded, however, to the extent permitted by law, all warranties, terms or conditions which would otherwise be implied into these Terms & Conditions are hereby excluded.
Where applicable law implies any warranty, term or condition, and that law prohibits exclusion or modification of the application of or the liability of STEPiNN under, any such warranty, term or condition, then the liability of STEPiNN shall include liability for that warranty, term or condition but such liability will be limited for a breach of that warranty, term or condition, if the breach relates to services, the supply of the services again or payment of the cost of having the services supplied again; and if the breach relates to products and the products can be repaired, repair of such products or payment of the costs of having the products repaired, but otherwise, replacement of the products or the supply of equivalent products or payment of the cost of replacing the products or of acquiring equivalent products.
We are not responsible for, and shall have no liability for: (i) telephone, mobile, electronic, network, internet, computer, hardware or software program malfunctions, delays, or failures; (ii) for any injury, loss or damage to your computer or interception or use of credit card information, related to or resulting from use of the site or any sites, services, or materials linked or relating thereto; (iii) any incorrect information, whether caused by other users or by any of the equipment, software, or programming associated with or utilized in the Website and/or Application or as the result of technical or human error which may occur in the processing of information regarding the Website and/or Application.
The failure of STEPiNN to enforce any right or provision of these Terms & Conditions will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if it is in writing and signed by a duly authorized representative of STEPiNN.
These rights and obligations in terms & Conditions cannot be assigned or transferred without STEPiNN’s prior written consent of STEPiNN. Any attempt by you to assign or transfer these Terms & Conditions, without such consent would be null and void. STEPiNN, at its sole discretion, reserves it right to assign or transfer its rights and obligations under these Terms & Conditions without restriction.
STEPiNN retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.